About Us
Expert Education and Visa Services (EEVS) is a renowned and dominant company operating in the education and visa consulting sector. Our team consists of proficient consultants who are well-versed in multiple languages and possess diverse cultural backgrounds, enabling us to offer personalized support services to our clients.
We have a global presence, with over 50 offices located in different parts of the world, and have assisted more than 100,000 students in receiving end-to-end services. Our guidance empowers students to make informed decisions and progress towards achieving their goals by providing them with practical advice on their academic and professional paths.
Job Summary
We are seeking a highly organised and proactive Administration Support staff member to join our team. The ideal candidate will be responsible for providing comprehensive administrative support, assisting clients, handling walk-ins, following up on call leads, and performing various ad hoc tasks. The successful candidate will demonstrate excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position requires a high level of professionalism and a strong commitment to providing exceptional customer service.
Responsibilities
- Handling walk-in clients, assigning visiting authorities or counselors and resolving customer inquiries
- Managing and responding to phone, email, and postal inquiries in a timely and professional manner
- Deliver courteous and efficient service to the visitors
- Answer incoming calls, screen and direct them to the appropriate personnel, and take accurate messages when necessary
- Follow up on call leads and inquiries, provide information, and assist potential clients in scheduling appointments or consultations
- Assist to purchase and manage the office essentials, stationery, and pantry items
- Provide administrative support to various departments, including filing, data entry, photocopying, scanning, and faxing documents as needed
- Assist with the preparation of reports, presentations, and correspondence
- Organize and schedule appointments, meetings, and travel arrangements for staff members
- Perform other ad hoc administrative tasks as assigned by the supervisor
Requirements
- Bachelor degree required
- Proven experience in providing administrative support in a professional setting
- Excellent verbal and written communication skills
- Strong interpersonal skills and the ability to interact effectively with clients, staff, and management
- Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software applications
- Exceptional organizational skills and the ability to prioritize tasks effectively
- Attention to detail and accuracy in data entry and document management.
- Ability to work independently with minimal supervision and as part of a team.
- Demonstrated ability to handle confidential information with discretion and maintain a high level of professionalism.
- Strong problem-solving skills and the ability to adapt to changing priorities.
- Flexibility to work occasional evenings or weekends if required.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a motivated individual with a passion for providing exceptional administrative support, we would love to hear from you.
Contact with Ms. Emma for detail
- Email: emma.tran@experteducation.com.au
- Phone: (028) 7301 3132